If the FINE cartridge holder hangs over the paper, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. Make sure that the FINE cartridge holder does not hang over the paper. If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged. IMPORTANTĭo not touch the clear film (A). Remove the paper on the front tray if any. Turn off the machine, and unplug the power cord of the machine from the power supply. If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or the jammed paper remains inside the machine, remove the paper following the procedure below. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center All print jobs in the queue are canceled. Plug the machine back in and turn the machine back on. If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.If you cannot remove the jammed paper from the transport unit, close the transport unit, stand the machine upright, then open the paper output cover to remove the paper.Īfter you close the transport unit, do not keep the machine standing upright. When you pull the jammed paper, support the machine with your hand so that it does not fall down. When you open the transport unit, support the machine with your hand so that it does not fall down. Push the open lever to open the transport unit.
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